This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...
View other appointments for patient on "schedule" tab
I love that when in the "chart" tab the therapist can easily see the client's appointments for the month (arrived, failed, scheduled) as colored boxes on the calendar in the top right. It helps us tell at a glance how often the client has been com...
Re-scheduling appointments between different therapists on different days
When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...
Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
When editing goals, the "Apply" button shouldn't turn orange or be able to be clicked unless "current value" AND goal "progress" is updated. This would improve compliance with goal updating. ... At this time the only requirement is editing the cur...
When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...
When an appointment is cancelled, show waitlist pop-up for that time slot
I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...
On the new IGO schedule: would like to see the specific therapist week view like at once.
When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.