Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Can clinicians be “required” to use a chart template?

Request to disable to ability to freely add documentation items or Areas outside of a chart template.
about 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Start/Stop times for services

Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
over 3 years ago in EMR: Documentation/Front Desk / Documentation 1 Future Consideration

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
over 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

The ability to apply all patients payments to outstanding dates of service with one button in Cash Collections

Would just like to apply all with one button, but if not, those that have 1 date of service, have one button and they get applied
over 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Make it so the most recent POC always appears at the top of the list

Make it so the most recent POC always appears at the top of the list.
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Can POC track length of POC in both days and number of visits?

In the POC tracker…I see a spot to tracks the length of the POC in days and the number of visits. Will it track both? For example if I want to indicate that my POC is good for 90 days or 24 visits will it keep a tracker for both parameters if ente...
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Track Progress Reports by Days or Visits

Therapists are being alerted on every patient in iGO that the Progress Report is due even though it is not due for 30 days.
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration