This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Apply to all Cases Option for Updating Payer Information
When payer information needs to be updated, it would save a ton of time to be able to have an "Apply to All Cases" button rather than having to create/update new payer versions across all cases individually. For example: right now, I have a patien...
Suggestion to have an effective/termination date added to the payer credentialing under the edit staff
Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
Sort Appt History Chronologically by year on Change Log Tab
When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
The printer settings for CMS 1500 do not allow for Attn line
Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
Multiple Referral Sources are needed for WC payers
Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...