Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin

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Apply to all Cases Option for Updating Payer Information

When payer information needs to be updated, it would save a ton of time to be able to have an "Apply to All Cases" button rather than having to create/update new payer versions across all cases individually. For example: right now, I have a patien...
6 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Suggestion to have an effective/termination date added to the payer credentialing under the edit staff

Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
over 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
10 months ago in Admin/Billing/Reporting / Clinical Settings 0 Existing Functionality

When staff member deactivated, clear all future availability

No description provided
8 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Sort Appt History Chronologically by year on Change Log Tab

When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
almost 2 years ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Date and time stamps added for all account, claim or task notes created

No description provided
over 1 year ago in Admin/Billing/Reporting / Admin 0 Future Consideration

No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
about 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Authorization Required check box

We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
over 1 year ago in Admin/Billing/Reporting / Admin 1 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
about 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration