Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
8 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Notes that's entered on the patient's appointment to carry over to the notes in IGO

We see all the notes from scheduling in regard to why patient cancelled appointment in the Billing Note Section and would not like those to come over . under the account F7 note section .ex. No Show, called to leave message - getting gel injection...
about 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Payer notes

Is there a way to add a permanent note in the notes section on the left hand side of the payers section? We verify the patients benefits and have to type each one in individually. There is not a box for out of pocket or boxes for amounts met/remai...
8 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Ability to write notes and have attachments open simultaneously.

We cannot read attachments and document at the same time. Right now, my solution is going to a second computer, for something that should be reasonably done on one computer. When we have an evaluation, 99% of the time we have hospital notes in our...
8 months ago in EMR: Documentation/Front Desk / Attachments / Notes 0 Future Consideration

InsightGO- New Case- Populate insurance from the last created case

Creating new case- populates insurance from the last created case Original write-up for reference only · It would be easier if ins were chosen the same that it would auto populate from last case I think because there is no guarantee that insurance...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Adding/Searching MD in IGo

It would be nice to have a easier way to view information regarding MD's in IGo like there is in classic. So if a front desk needs to make a call to the MD, regarding something they can just look them up and not go into a specific patient case to ...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Insurance Authorization- Added in Change Log

Not showing, and they appear to be, being remove or deleted. Would a like change log
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Would like the text reminders to go to both parents cell phones.

No description provided
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration