This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
It would be nice if we could edit an appointment's details from the Appointments tab of a patient's record in GO instead of having to go back and forth to the Schedule.
Notes that's entered on the patient's appointment to carry over to the notes in IGO
We see all the notes from scheduling in regard to why patient cancelled appointment in the Billing Note Section and would not like those to come over . under the account F7 note section .ex. No Show, called to leave message - getting gel injection...
InsightGO- New Case- Populate insurance from the last created case
Creating new case- populates insurance from the last created case Original write-up for reference only · It would be easier if ins were chosen the same that it would auto populate from last case I think because there is no guarantee that insurance...
It would be nice to have a easier way to view information regarding MD's in IGo like there is in classic. So if a front desk needs to make a call to the MD, regarding something they can just look them up and not go into a specific patient case to ...
Allow Authorizations To Be Entered Regardless of Subscriber Field
As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
Auth Tracking - to allow multiple lines of auth for specific dx or body part.
Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
Example: the SSN number is 9 digits if you try to enter with less than you get a warning see below. This should also happen when you try to enter a Medicare ID that is not the correct number of characters, but there is no warning as there is when ...