Schedule

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Ability to customize length of appointment blocks

I would like to request an addition to the Clinical Settings section for "Schedule Rows". Currently the available "Minutes per Block" are 10, 15, 20 and 30. I would like to request the addition of 5 minutes so that we can have some clinics operate...

over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

3 VOTE

Secondary ins info added to schedule sidebar

We would like the secondary insurance information added to the sidebar on the schedule. Secondary information is important to have quick access to when viewing the patient.

over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

View other appointments for patient on "schedule" tab

I love that when in the "chart" tab the therapist can easily see the client's appointments for the month (arrived, failed, scheduled) as colored boxes on the calendar in the top right. It helps us tell at a glance how often the client has been com...

almost 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

2 VOTE

Re-scheduling appointments between different therapists on different days

When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...

almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

3 VOTE

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...

almost 3 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...

almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

When an appointment is cancelled, show waitlist pop-up for that time slot

I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...

almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

2 VOTE

On the new IGO schedule: would like to see the specific therapist week view like at once.

When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.

about 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

New Schedule - Move PLAN OF CARE section

The new layout of the Plan of Care section is confusing. Having the POC line wrap is not easy to read.We suggest switching the diagnosis and plan of care sections so the plan of care and PN seciton will be easier to read.

about 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Schedule 0 Future Consideration

2 VOTE

Update waitlist range to be one day

I am unable to select a range of time over just one day. It makes me select at least a range over two days even if the patient can't come in the second day. Can we update this so the range can be one day?

over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

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