Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Schedule

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New IGO schedule: Being able to double click to add an appt vs right click. Just makes things faster

The member would like to double-click to create appointments on the schedule.
about 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
almost 2 years ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

add last scheduled visit notice

It would be a great feature for our office staff if you could add a feature to the schedule tab (maybe a symbol that occurs within a patient appointment block) that indicates that the current appointment is their last scheduled appointment. Exampl...
almost 4 years ago in EMR: Documentation/Front Desk / Schedule 1 In Progress

Deleting Plan/Doc Breaks, Lunches, Meeting times

Deleting multiple lunches, meeting times, or planning times would be super helpful like we can delete multiple appointment for a client. This would replace having to delete them one by one
8 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Existing Functionality

Insight Go Waitlist Defaults to the Primary Clinic

When adding a pt to waitlist can it default to the primary clinic
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Waitlist Notification

is there a way the wait list bell can change color on the days there is a wait list to alert the therapist there is someone on the wait list vs having to check. thank you.
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Update Font of New Schedule

The overall look of the new schedule is inferior to the old schedule. The font appears more outdated is more difficult to read than the old. We would prefer the text to match the old schedule. With that said we would like the Patient Name to be in...
over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 In Progress

Display resources on appt details

Can the resources be added to the appointment details in InsightGO, like they are in EMR? Therapists need to see which appts are using which resources in IGO.
9 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration