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Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Schedule

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Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Delete all recurring appointments

When going to delete a recurring appointment, give the option to delete only this appointment or all appointments going forwards-- both regular patient appointments and "other" appointments.
over 1 year ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

Maintain a patient selection when scheduling multiple appointments

It would increase efficiency with scheduling if you could search for a patient and have them selected so that when you go to schedule an appointment you don't have to search for the patient again. This would be especially helpful when scheduling p...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Adding icon to scheduler

Can an icon on an individual therapist scheduler be added to indicated if an individual patient has a 10th visit progress note or re-eval due? That way the therapist does not have to open the chart to actually see if they have one due. We print ou...
over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Add supervising therapist info to the side bar when a patient is selected on the schedule.

Ease of seeing the main therapist for the case on when scheduling patients.
5 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

New IGO schedule: Being able to double click to add an appt vs right click. Just makes things faster

The member would like to double-click to create appointments on the schedule.
over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Update Font of New Schedule

The overall look of the new schedule is inferior to the old schedule. The font appears more outdated is more difficult to read than the old. We would prefer the text to match the old schedule. With that said we would like the Patient Name to be in...
11 months ago in EMR: Documentation/Front Desk / Schedule 0 In Progress

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
over 1 year ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

Insight Go Waitlist Defaults to the Primary Clinic

When adding a pt to waitlist can it default to the primary clinic
about 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration