This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Suggestion to have an effective/termination date added to the payer credentialing under the edit staff
Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
Sort Appt History Chronologically by year on Change Log Tab
When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
IGO - ability to limit user security for deleting appointments or adding/editing unavailable appointments
Request that the current user security group permission "Appointments" be expanded to denote the:1. Ability to delete appointment. In addition, they currently have reasons for deletion with codes that would like to continue to track.2. Ability to ...
We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...