Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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My ideas: Billing

Showing 53 of 477

When a case is created for the guarantor tab not to default to the first fee schedule listed

This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
3 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

AUTHORIZATIONS TO EXPIRE

I think it would be a good extra safety net to have the system pop-up a "warning" box, or show the expiration date in red, when an authorization is about to expire. This safety net is in WebPT, so I'm not sure if it can be implented here. The PT's...
3 months ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

View ERAs from Claims Editor

It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
3 months ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

eVB - Functionality for Subsequent Payers

We are requesting that eVB functionality be expanded to Secondary and Tertiary payers to provided even more benefit to front-end staff due to a high volume of patients having secondary coverage – ie Medicare supplements, Medicaid secondary, or add...
4 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

blank 2nd page on statements

Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal
4 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

printing statements for active or non-active pts

I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.
4 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
6 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
6 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
7 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
7 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration