This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal
I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.
We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...