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Status Released
Created by Guest
Created on May 10, 2022

patient refunds report add insurance field to the Patient Overpaid/ Credit Due report under Research

Is there a way to add/list the patients primary insurance on the patient refund report (patient overpaid/credit due)? For example, if we have an identified processing issue with aetna and they are under/over processing the claims causing the patient responsibility to reflect more/less than what they may truly owe, is it possible to add a filter to our patients credits reports where we could exclude aetna patients from the report until resolved to avoid potentially refunding and then a reprocessing occur? Thank you!

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