Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
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Status Released
Workspace EMR: Documentation/Front Desk
Categories Patient Setup
Created by Guest
Created on Jul 21, 2022

RELATED IDEAS

Unable to activate a Patient in IGO if a case is created when inactive

When you create a case prior to activating it you cannot go back and activate the case without getting the error message, "Please discharge all cases before deactivating patient". You then have to proceed to opening the patient's chart, discharging the patient, then activate the patient, and then create a new case. The penalty for forgetting to hit "activate" first causes what seems to be an excessive amount of work. Would like for there to be a way to simply activate a case, even if a case is created first.

  • ADMIN RESPONSE
    Feb 14, 2023

    Hello, and thanks for your feedback. We have a feature that should be a solution for this idea, and it's in the works now! In the meantime if you have any further questions feel free to leave a comment here or contact Clinicient Support via Empower at https://go.empowerconnect.com/ or call (503) 525-0275 (option 2).

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