Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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Clinic Assigned after Posting a payment

Hello, we are wondering how the system decides what clinic to post a payment under (when looking at it under payment research screen) and if there is a way to default this to always tie into particular location. We know that on the back end report...
over 3 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Exporting AR reports to Excel

I am trying to export AR reports and manipulate in excel, but have issues because of the grouping, merging and formatting that is on the reports. When I export to excel, you have to be careful then not to accidentally click on the name or it tries...
over 3 years ago in Admin/Billing/Reporting / Reporting 1 Future Consideration

inactivate appointment statuses that are no long used

would like to inactivate appt status starting with School Scheduled - Ongoing Therapy Scheduled - School School - Cancelled w Notice (24 Hours +) School - Cancelled w/o Notice School - IEP Meeting School - No Show School - Open
over 3 years ago in Admin/Billing/Reporting 0 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Allowables on ERAs and reports

My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?
over 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Access to the Fix Claim Dates button

Fix Dates button available to Members so that they do not have to contact support.
over 2 years ago in Admin/Billing/Reporting / Billing Workflows / Claims 0 Future Consideration

A warning when entering high-dollar patient payment amounts.

It would be nice to have an alert filter for high dollar entries that typically are errors in the data entry. Payment = $20.00 however entered as 2000.00 etc. Or as has happened twice recently in our clinic - the last 4 digits of the credit card w...
over 2 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Diagnosis Code Effective Dates post ICD-10 Code Update

There needs to be a feature in the system to have an effective & expiration date that ties to claims related to ICD-10 Codes to prevent claims issues.
over 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Print Specific DOS on Statement

We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration