Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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Billing at a flat rate while including all CPT codes on the claim.

The CPT codes and units would vary but the outbound charges need to be a flat rate like the expected reimbursement schedule. The system would need to be able to divide the charges among whatever was documented to total the same amount every time. ...
about 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Report on ALL adjustment codes

There is not currently a report that shows the reason codes and amounts for contractual adjustments. We would like to put in a feature request. The reason we would use this is most payers put their reasons in this bucket, so we want to look for is...
over 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

inactivate appointment statuses that are no long used

would like to inactivate appt status starting with School Scheduled - Ongoing Therapy Scheduled - School School - Cancelled w Notice (24 Hours +) School - Cancelled w/o Notice School - IEP Meeting School - No Show School - Open
over 3 years ago in Admin/Billing/Reporting 0 Future Consideration

Unit Limit Rule Request.

Some payers only pays a set amount. We were wondering if we could set up a rule to where the therapists could only bill 3 units?
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Allowables on ERAs and reports

My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Add Billing Medium and Post Primary Billing Medium columns to Billable bucket.

Being able to filter by billing medium would be valuable in order to print the correct EOBs, only send electronic or paper claims etc...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?
over 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Access to the Fix Claim Dates button

Fix Dates button available to Members so that they do not have to contact support.
over 2 years ago in Admin/Billing/Reporting / Billing Workflows / Claims 0 Future Consideration

A warning when entering high-dollar patient payment amounts.

It would be nice to have an alert filter for high dollar entries that typically are errors in the data entry. Payment = $20.00 however entered as 2000.00 etc. Or as has happened twice recently in our clinic - the last 4 digits of the credit card w...
almost 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration