This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
inactivate appointment statuses that are no long used
would like to inactivate appt status starting with School Scheduled - Ongoing Therapy Scheduled - School School - Cancelled w Notice (24 Hours +) School - Cancelled w/o Notice School - IEP Meeting School - No Show School - Open
There is not currently a report that shows the reason codes and amounts for contractual adjustments. We would like to put in a feature request. The reason we would use this is most payers put their reasons in this bucket, so we want to look for is...
Billing at a flat rate while including all CPT codes on the claim.
The CPT codes and units would vary but the outbound charges need to be a flat rate like the expected reimbursement schedule. The system would need to be able to divide the charges among whatever was documented to total the same amount every time. ...
My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
A warning when entering high-dollar patient payment amounts.
It would be nice to have an alert filter for high dollar entries that typically are errors in the data entry. Payment = $20.00 however entered as 2000.00 etc. Or as has happened twice recently in our clinic - the last 4 digits of the credit card w...