Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Diagnosis Code Effective Dates post ICD-10 Code Update

There needs to be a feature in the system to have an effective & expiration date that ties to claims related to ICD-10 Codes to prevent claims issues.
over 3 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Other payment options- One Square

Can you add these payment options when posting a payment: one Square Sales
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

IGO to have Preset timeframe for goal due dates instead of calendar selection

Goal due dates to be populated from a preset timeframe such as “4 or 6 week from now” dropdown rather than selecting a date on the calendar
over 3 years ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Start/Stop times for services

Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
over 3 years ago in EMR: Documentation/Front Desk / Documentation 1 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
over 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add Virtual Credit card as a Payment method

When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Printing therapist schedule from IGO should not include failed appointments

Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
over 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Therapist Productivity Reimbursement - New Report Parameter

We need a report under productivity that shows reimbursement on a weekly basis, not just monthly. Therapist Productivity- Reimbursement Date range, not period close
over 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
over 3 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration