This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
A warning when entering high-dollar patient payment amounts.
Feature Request: It would be nice to have an alert filter for high dollar entries that typically are errors in the data entry. Payment = $20.00 however entered as 2000.00 etc. Or as has happened twice recently in our clinic - the last 4 digits of ...
Way to assign patients to PTA for tracking and reporting purposes
Member needs some way to track which patients the PTA's are assigned to. This not related to actual visits. They would like the field to be searchable field one a report. This will allow them to see each PTA's number of patients and patients' name...
Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
Especially when tasks are assigned to the Front Desk as a role, many stay in the list for long periods of time. The ability to move them around and color code them manually would help to make the time sensitive ones stand out more and get them tak...
Adding subscriber information without requiring subscriber address
Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
Printing therapist schedule from IGO should not include failed appointments
Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...