Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

EMR: Documentation/Front Desk

Showing 357

Shield- Show secondary insurance

Is there a way to get the 2ndry insurance to show with the primary ins under the shield in the quickview area, as we have different rules to follow with POC's etc and do not catch these. Thank you . As in Insight Go we can not see the 2ndry unless...
about 3 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Need a change log in the letter templates

The logos for a clinic have been edited to the wrong logo, and would like to know how or who is editing these templates.
about 3 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

IGO New Schedule - Add new patient from an appointment time

I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...
over 3 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Improved communication between initial evaluation and POC Tracker

Recommended for improved compliance to have the duration in the initial evaluation automatically populate in the POC Tracker. If these dates due not match there is a potential risk for the dates of services not being covered under that specific POC.
about 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

POC tracking for discharge patients

For Plan of Care, when a patient is discharged they will come off of the report, is there a way to track those Plan of Cares so we don't lose them? In order to be medicare complient we need to have them signed.
about 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Make anatomy selection "sticky"

When selecting anatomy: I insert an objective finding, select anatomy and side. When I got back later to add another objective finding, I have to again select anatomy and side. Is it possible to have this default to the most recent selection so th...
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Display resources on appt details

Can the resources be added to the appointment details in InsightGO, like they are in EMR? Therapists need to see which appts are using which resources in IGO.
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration