Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Way to assign patients to PTA for tracking and reporting purposes

Member needs some way to track which patients the PTA's are assigned to. This not related to actual visits. They would like the field to be searchable field one a report. This will allow them to see each PTA's number of patients and patients' name...
over 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Client is requesting Versioning for ICD-10 Updates

Updated codes and corrected claim process as well as secondary claims. Requesting ICD-10 versioning.
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Customize the Clinical issues listing report and can save the changes

Would like to make customize the Clinical issues listing report and can save the changes.
over 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Diagnosis Code Effective Dates post ICD-10 Code Update

There needs to be a feature in the system to have an effective & expiration date that ties to claims related to ICD-10 Codes to prevent claims issues.
over 3 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Other payment options- One Square

Can you add these payment options when posting a payment: one Square Sales
almost 4 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

IGO to have Preset timeframe for goal due dates instead of calendar selection

Goal due dates to be populated from a preset timeframe such as “4 or 6 week from now” dropdown rather than selecting a date on the calendar
almost 4 years ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

UHC Requirement 4/1/23 - Start/Stop time in documentation

United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
almost 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Can the payment correction error check be added to the deposit screen

No description provided
almost 2 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Have an alert when payment postings will cause claims to become incomplete.

No description provided
almost 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.

No description provided
almost 2 years ago in Admin/Billing/Reporting / Billing / Change Log 0 Future Consideration