Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Billing task role automatically is assigned "payer mix changes" tasks - there are way too many reasons why these tasks are being created. Can they narrow it down to help us prioritize? There are thousands and the logic is too sensitive
9 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Type-ahead staff name for tasks

Would be more time efficient to be able to type in the beginning of the name and have the list scroll right to that area (you can only type the first letter and the letter is way at the bottom of the list making it hard to scroll) Also feel like t...
9 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Assign to staff automatically when replying to task

I am writing to report an Issue with the Task Feature between Insight Go and Classic and, specifically, that Tasks that are Replied Too from Insight Go are not being delivered to the “inbox” of the sender. For example, we use the Task Feature for ...
9 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Color coding for hand therapists

Color-code measurement results for hand therapists.
9 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Change case after arrival

Is there a better way to change the case after the patient has been marked as arrived? We have several patients with 2 different cases and if they are incorrectly arrived under the wrong case, it makes it very difficult for the therapist to correc...
9 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Can clinicians be “required” to use a chart template?

Request to disable to ability to freely add documentation items or Areas outside of a chart template.
9 months ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
about 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Patient AR Aging Report By Primary Payer Category

It would be helpful to have a patient AR report that shows the patient aging based off of the primary payer category. Our team works accounts by primary payer category including the patient AR. This would save us HOURS of work. Essentially if we c...
over 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

InsightGO- New Case- Populate insurance from the last created case

Creating new case- populates insurance from the last created case Original write-up for reference only · It would be easier if ins were chosen the same that it would auto populate from last case I think because there is no guarantee that insurance...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
9 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration