Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Add Billing Medium and Post Primary Billing Medium columns to Billable bucket.

Being able to filter by billing medium would be valuable in order to print the correct EOBs, only send electronic or paper claims etc...
almost 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add Virtual Credit card as a Payment method

When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
almost 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Printing therapist schedule from IGO should not include failed appointments

Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
almost 4 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Therapist Productivity Reimbursement - New Report Parameter

We need a report under productivity that shows reimbursement on a weekly basis, not just monthly. Therapist Productivity- Reimbursement Date range, not period close
almost 4 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
about 4 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

Combine patient appt reminders when patients have multiple cases/disciplines.

No description provided
about 4 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Patient Payments automatically apply to correct claim/date of service

Clients are having the issue where patient payments are being applied to the wrong location. Feature request to correct this is allowing the payment to be posted through the appointment which will then grab all information associated with that app...
about 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Enhancements to Claims Issue List

To assist Revenue Cycle, the following fields have been requested to be added to the Claims Issue Listing. 1) Clinic Name 2) Patient ID 3) Payer Category 4) Treating Therapist Name 5) Supervising Therapist Name 6) Billing Therapist Name 7) Charge ...
about 4 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Case Color Change

Is there a way to change the color of the cases in the Case Information tab of Client Editor? Some patients have both PT and OT cases and our Therapist has accidentally charted on the PT case instead of the OT case.
about 4 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration