Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Automatically open chart note when arrived

This was a feature of the classic EMR. The way it is currently set up I have to arrive the note. Then if they have a balance the cash register opens up. So I have to close that. Then I have to click twice more to open the note and begin documentin...
almost 2 years ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Billing at a flat rate while including all CPT codes on the claim.

The CPT codes and units would vary but the outbound charges need to be a flat rate like the expected reimbursement schedule. The system would need to be able to divide the charges among whatever was documented to total the same amount every time. ...
almost 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
almost 4 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add Virtual Credit card as a Payment method

When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
almost 4 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Unlimited free text

We had unlimited free text previously when we were with WebPT and it provided a significant amount of freedom for specialty service areas such as vestibular therapists and seating and wheelchair mobility therapists to document as much as needed wi...
almost 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Add Billing Medium and Post Primary Billing Medium columns to Billable bucket.

Being able to filter by billing medium would be valuable in order to print the correct EOBs, only send electronic or paper claims etc...
almost 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Printing therapist schedule from IGO should not include failed appointments

Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
about 4 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Therapist Productivity Reimbursement - New Report Parameter

We need a report under productivity that shows reimbursement on a weekly basis, not just monthly. Therapist Productivity- Reimbursement Date range, not period close
about 4 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
about 4 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
about 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration