This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.
My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
Billing at a flat rate while including all CPT codes on the claim.
The CPT codes and units would vary but the outbound charges need to be a flat rate like the expected reimbursement schedule. The system would need to be able to divide the charges among whatever was documented to total the same amount every time. ...
A warning when entering high-dollar patient payment amounts.
It would be nice to have an alert filter for high dollar entries that typically are errors in the data entry. Payment = $20.00 however entered as 2000.00 etc. Or as has happened twice recently in our clinic - the last 4 digits of the credit card w...