This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.
HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
Deposit Description field on deposit screen to lock after period close
Requesting for the Deposit Description field in the deposit screen to be grayed out (Locked) once period close is completed. We want to make sure the Batch Name/Description does not get modified after the fact.
Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
We are requesting a feature to be added that gives us the ability to expand the Payer option for modifier application by servicing address. Medicare is asking us to apply PO/PN modifiers for offsite locations and we are currently having to do this...
Hello, we are wondering how the system decides what clinic to post a payment under (when looking at it under payment research screen) and if there is a way to default this to always tie into particular location. We know that on the back end report...
My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...