Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Auth Tracking

Showing 16

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Insurance Authorization- Added in Change Log

Not showing, and they appear to be, being remove or deleted. Would a like change log
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

InsightGO: Can we make exp & visit # for referral and auth required fields?

Front office staff are missing entering many of the ref and auth tracker fields and this may be having adverse effects on being able to generate claims efficiently, "Can we make exp & visit # for referral and auth required fields?"
almost 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration