Schedule

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IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...

over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

When an appointment is cancelled, show waitlist pop-up for that time slot

I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...

over 1 year ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

3 VOTE

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...

over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

On the new IGO schedule: would like to see the specific therapist week view like at once.

When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.

over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

New Schedule - Move PLAN OF CARE section

The new layout of the Plan of Care section is confusing. Having the POC line wrap is not easy to read.We suggest switching the diagnosis and plan of care sections so the plan of care and PN seciton will be easier to read.

over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Schedule 0 Future Consideration

1 VOTE

waitlist in clasic

Hi the classic version is the only option we are able to use and we need access to a waitlist in the system. We are needing rely on spreadsheets that are not as easly updated and can not be shared with our staff that are contracted

12 months ago in EMR: Documentation/Front Desk / Waitlist 0 Existing Functionality

2 VOTE

Update waitlist range to be one day

I am unable to select a range of time over just one day. It makes me select at least a range over two days even if the patient can't come in the second day. Can we update this so the range can be one day?

almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

2 VOTE

Show if patient is on the waitlist within their profile

Is there somewhere else to show if a patient is on the waitlist already for a day? Like if I am scheduling a patient, the only way I would know is if I look up for a specific day but if within their profile or something, it pops up on the side tha...

almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

2 VOTE

Search waitlist by patient

When searching within the waitlist per day, can we search by patient too to see which days they are on the waitlist for?

almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

2 VOTE

Display patient ID when searching for patient on waitlist

When searching for a patient if it can include the pt's ID # (it already has the pt's DOB & phone #)

almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

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