Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Re-scheduling appointments between different therapists on different days

When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...
about 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

When an appointment is cancelled, show waitlist pop-up for that time slot

I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...
about 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

On the new IGO schedule: would like to see the specific therapist week view like at once.

When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

New Schedule - Move PLAN OF CARE section

The new layout of the Plan of Care section is confusing. Having the POC line wrap is not easy to read.We suggest switching the diagnosis and plan of care sections so the plan of care and PN seciton will be easier to read.
over 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Schedule 0 Future Consideration

Update waitlist range to be one day

I am unable to select a range of time over just one day. It makes me select at least a range over two days even if the patient can't come in the second day. Can we update this so the range can be one day?
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Show if patient is on the waitlist within their profile

Is there somewhere else to show if a patient is on the waitlist already for a day? Like if I am scheduling a patient, the only way I would know is if I look up for a specific day but if within their profile or something, it pops up on the side tha...
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Search waitlist by patient

When searching within the waitlist per day, can we search by patient too to see which days they are on the waitlist for?
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Display patient ID when searching for patient on waitlist

When searching for a patient if it can include the pt's ID # (it already has the pt's DOB & phone #)
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Waitlist Search Engine based on Date, Time and Therapist

It would be nice for when a patient cancels, you can easily search waitlist by date/time and therapist who would fit in that time based on criteria. Like if it canceled at 2 and then only the people are on my schedule and available that day of the...
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration