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Clinicient Ideas Portal


This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.



Showing 11 of 405

Option to Fax Claims from Billable tab

A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
10 months ago in Admin/Billing/Reporting / Claims 1 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
4 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Ability to add modifiers to secondary claims only if not required by primary payer

Is there any way to get around the fact that the secondary payer follows primary payer set up? For [a patient], we need discipline modifiers on the secondary claim. Other than manual intervention, the only way to do this currently is to turn on mo...
over 1 year ago in Admin/Billing/Reporting / Claims / Modifiers 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
5 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
about 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Access to the Fix Claim Dates button

Fix Dates button available to Members so that they do not have to contact support.
about 2 years ago in Admin/Billing/Reporting / Billing Workflows / Claims 0 Future Consideration

Diagnosis Code Effective Dates post ICD-10 Code Update

There needs to be a feature in the system to have an effective & expiration date that ties to claims related to ICD-10 Codes to prevent claims issues.
over 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
5 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Have an alert when payment postings will cause claims to become incomplete.

No description provided
7 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Add Appointment type to Claims tab Columns

Is it possible to add the Type (Standard Visit/Telehealth) field from the Patient Tab to the claims search window? Currently we have to open each claim in our billable search to see if it is standard or telehealth in order to see if a modifer is r...
about 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration