Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Scheduling Workflows

Showing 11

Ability to Edit Therapist Availability in IGO

It would be nice to be able to not only "extend" available therapist time, but simply be able to "edit" available time. Currently all editing still has to be done in EMR which makes an extra step for the director. If you could right click and edit...
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Ability to Block Time in a slot that had a patient cancel

Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Case notes pop-up by hovering in schedule

Having a little window pop-up when hovering over an appointment with any notes that have been added to the case. E.g.: "do not double patient" - which would be helpful to see quickly when trying to schedule other patients.
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Scheduling - default case to match discipline of therapist for appointment

Consider making the case default when scheduling to the case whose discipline matches the credentialing of the therapist for this appointment
4 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Maintain a patient selection when scheduling multiple appointments

It would increase efficiency with scheduling if you could search for a patient and have them selected so that when you go to schedule an appointment you don't have to search for the patient again. This would be especially helpful when scheduling p...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Alphabetize the options for edit unavailable time

When I need to put in a meeting, or out of office etc, I have to search through about 50 options that are not in alphabetical order and also do not search easily. It takes an inordinate amount of time to find the right heading, after adding differ...
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

IGO New Schedule - Add new patient from an appointment time

I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration