This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Integrated text messaging to communicate with patients
It would be incredibly useful to have a way to text message patients built into Clinicent (not just reminders), such as contacting patients to see if they are available to take an open appointment, schedule. So many people do not answer their phon...
I would like to request that an auto-save feature be implemented as soon as possible in the EMR. With our therapists entering patient's homes -- and the limited or inconsistent cellular connectivity that comes with it -- it is really important to ...
Text/email cancellation notice to entire caseload if weather event or therapist out
It would be helpful if the front desk had a way to notify an entire therapist's caseload that the therapist is out for the day and that their appointment is cancelled. (Also- would be helpful for adverse weather events when the whole clinic has to...
It would be helpful if there was an option to email the patient's full upcoming schedule through EMR. Possibly when we right click on the appt instead of just having the "print patient schedule" option and additional "email patient schedule" optio...
Alert when scheduling appointments over authorized visit or plan limit
Currently there is no way to alert staff when scheduling appointments that the current authorization or plan visit limit has been exceeded. This results in patients frequently being scheduled over what their insurance will cover and then leaving t...
Ability to add POC and PN trackers within documentation
Recent update allows therapists to add diagnosis codes and make changes to case notes without leaving the documentation. It would be REALLY beneficial if we could also add Plan of Care Trackers in this space. Most therapists do not edit the case n...
I would like to have a checkbox to mark a patient as deceased. This should populate to a demographics report, which could then be filtered (eg to create a mailing list without sending mail to someone who is deceased). I know you can currently disc...
We'd like sections added to the demographics page on privacy and who may or may not be contacted on behalf of the patient (e.g., some patients don't want specific family members having access to their info)